USA Express Cancellation Policy

CLIENT must provide AGENCY with a minimum twenty-four (24) hour notice in the case of any cancellation of the scheduled investigative activity. A four (4) hour minimum charge will be imposed for each investigator, if the CLIENT fails to give twenty-four (24) hours notice to AGENCY.

Emergency cases (short notice) less than twenty-four (24) hours from notice to initiation of case will be billed at one and one-half (1½) times the hourly rate above for the first four (4) hours per investigator and regular stated rates after the first eight (8) hours. A four (4) hour minimum, per investigator, per day, will be imposed. All courtroom and deposition fees are due in advance. A retainer for the amount must be received seven (7) days prior to scheduling the investigator(s) for court or deposition. We are not responsible for court delays or cancellations. Forty-eight (48) hours notice is required in the event of a cancellation; otherwise, your account will be invoiced for each investigator, for each day or portion scheduled.

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(888) 409-4007
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Los Angeles Office
21031 Ventura Blvd Ste 920
Woodland Hills, CA 91364
San Francisco Office
71 Stevenson Street Ste 400
San Francisco, CA 94105
San Diego Office
402 West Broadway Suite 400
San Diego, CA 92101